From time to time we will be making system upgrades. When this happens, it will be done on Sunday morning from 8 AM to 10 AM except in emergencies. If you notice that the system is down during these times, this is probably what is going on. Give us a little time and try again. If you are ever experiencing not being able to login remember to try one of our other numbers (825-4600, or 822-8825)*With all access numbers make sure the number is a local call from your location.*
In cases of emergencies, we might need to be down during normal working hours. If this happens we will leave a message on voice mail while we are fixing the problem to let you know when it will be solved. - thank you
Please note that AT&T reserves the time period from 2 am to 5 am every Monday and Thursday Morning for upgrades and maintenance. During part or all of this three-hour period, network service may be slow or interrupted. Their service otherwise is very good, however, and we appreciate their notice of this regularly scheduled downtime.
News Servers: For the latest system status for these servers you can visit Humboldt Internet's News Server Status page.
We experienced a T1 outage between us and AT&T from about 10am to 11:45am. This may have interrupted your browsing or checking of email. We apologize for any inconvenience.
Our upstream provider experienced a misconfiguration for 45 minutes around 12:15pm - 1pm. This may have interrupted your DSL service. We apologize for any inconvenience.
Comcast has a spam misconfiguration issue where they are blocking mail from us and other ISPs. We have opened a ticket with ththem and they should be addressing the problem now. You will be unable to email @comcast.net addresses until they fix their problem.
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Mailing Address: P.O. Box 1175, Arcata, CA 95518
Physical Address: 750 16th Street, Arcata, CA 95521
Phone: 707-825-INET (4638)
Tech Support, Billing, and General Information: support@humboldt1.com
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